Shipping & Delivery

At Trixigo, we strive to ensure that all travel-related documents and materials are delivered to you promptly and securely. This Shipping & Delivery policy outlines the procedures and timelines for delivering travel documents, tickets, and other materials.

Delivery Methods

• Email: Most travel documents, including e-tickets and itineraries, will be sent to your registered email address. Please ensure your email is correct and up-to-date.
• Courier Service: For physical documents or materials, we use reliable courier services to ensure timely delivery. Tracking information will be provided once the shipment is dispatched.

Delivery Timeframes

Delivery times may vary based on the type of document and your location. Generally, you can expect:

• Email Deliveries: Within 24 hours of booking confirmation.
• Courier Deliveries: 3-7 business days, depending on your location.

Shipping Costs

Shipping costs for physical deliveries will be calculated at the time of booking and added to your total invoice. We strive to keep these costs as low as possible while ensuring reliable service.

Tracking Your Delivery

For courier deliveries, you will receive a tracking number via email once your package is dispatched. You can use this number to track the status of your delivery on the courier's website.

Contact Us

If you have any questions or concerns about your delivery, please contact our support team at [email protected]. We are here to assist you with any issues you may encounter.